Understanding your organization's billing

Billing is managed at the organization level, from Billing in your portal sidebar. Owners and admins can see every product's available plans and subscribe your organization to one.

Every payment recorded against your organization appears in your invoice history on the same page, with its amount, provider, and status.

Honestly: there's currently no self-serve way to downgrade, cancel, or switch a plan from the portal. If you need to change your organization's plan, contact support and we'll take care of it directly — this is a known gap, not an oversight.